Animosity in the WorkPlace

< rant > One of the big discussions in my department at work has really been brewing for the past couple weeks. You see, we are split up into multiple departments (duh) like Sales (duh), Marketing (duh), Customer Service (duh), Technical Support and MIS (huh??). Here's the difference between MIS & TS. TS focusses on the core technologies we sell. MIS focusses on the internal IT equipment (PC's, servers, software, etc...) the company uses. This brings me to the current discussion. Everyone in TS feels as if MIS has an axe to grind against TS. There's a rivalry there - whether you want to admit it or not. Here's some background: When TS finally got w2k on our machines we were told 'you will have admin rights for 2 weeks, then we'll set you as normal users'. Well, we still have admin rights (b/c MIS forgot to change the rights), except 2 people. One of these people has been trying to get admin rights back on his machine. MIS won't give the admin rights to either of them. For some weird reason - probably stemming from K.C. (a person who used to work in MIS) reign of terror (even the initials were changed to protect the writer :)). Instead MIS is trying to set up VMWare (or similar product) on our machines. ok. This doesn't make sense. Why spend $300+ for each PC for the VMWare software AND most likely have to spend even more $$ to boost processor speed, amount of RAM, multiple OS'es, etc..., when they could do two clicks and give those two people admin rights and be done with it? If there's not a rivalry or any animosity between the two departments, please explain how that could be when asking for something simple is blown out of proportion? Why can't MIS look at TS as an equal? In many ways TS & MIS are equals. If they don't trust us with admin rights, then what's the reason? Those of us who do have admin rights haven't blown up anything, taken anything down, nor disrupted anything, etc... (and we're not going to). The funny thing is when people say the TS people think they know computer stuff don't know what we TS people do. We have to deal with networking including cabled & wireless networks, terminals, handhelds, printers, software (stand alone, network packages, along with internet software), etc.... (Sounds like normal MIS support, eh?) Who says we don't know what we're doing? MIS should not put the same stigma they put on Merchandising or Sales onto TS. We know what we're doing. I can understand giving regular user rights on Merchandising machines, but not giving admin rights for TS? bah! If TS doesn't know what we're doing, then why was I a big contender for a job position IN MIS? gak. (btw - they hired externally instead of picking me - it was either me or an external person)... We in TS are not saying MIS can't do their jobs. We're saying MIS is not letting us do our jobs. We in TS are not saying we're better than MIS and can do the job better than they. On the contrary, we are saying we can't do ours the way it needs to be done b/c MIS won't give us the rights to do so. ok - Why not give us our own 'domain' where we can set up the servers as we need them and let us control our area. The reason we need admin rights is the software we use requires it for installation. Now whether the software actually needs admin rights is a different story. It's just that the software 'requires' it. We are installing and uninstalling software all the time b/c our job requires it. At any rate, I'll tell you this, if they take our admin rights away, the MIS Help Desk call volume will explode. :) < /rant >