15/12/2003

Call centres 'bad for India'

The mass transfer of call centre jobs from Europe and North America to India is bad for the subcontinent, a leading Indian newspaper writer has warned. The huge growth in India's call centre industry was highlighted again last week, as British company Norwich Union announced they would be cutting 2,350 UK jobs and relocating them. "They work extremely long hours badly paid, in extremely stressful conditions, and most have absolutely no opportunities for any kind of advancement in their careers," Mr Bidwai told BBC World Service's One Planet programme. "It's a dead end, it's a complete cul-de-sac. It's a perfect sweatshop scenario, except that you're working with computers and electronic equipment rather than looms or whatever." hmm... sounds like... err.. if you know me, you'd know what I was about to say :) hehe j/k

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